
Too often, I see officials become overly detail-oriented, which can slow progress and sometimes strain relationships among department heads. Our department heads benefit most from open, supportive communication to balance their responsibilities—rather than adversarial encounters as occurred previously.
Establishing clear boundaries, goals, and constructive communication channels between the board and department heads can enhance decision-making and promote proactive leadership.
This approach keeps everyone focused on long-term goals while honoring each other's contributions.
We have opportunities ahead, and we are currently making steady progress in the right direction.

There is a well-known saying: “If you keep doing the same thing and expect a different result, that’s the definition of insanity.”
Continuing to operate without a coordinated financial roadmap will likely yield the same challenges year after year.
The new CAO (town administrator) is trying to address this, but has faced criticism and pushback, as change is never easy.
One of the challenges our community faces is the lack of a comprehensive long-term financial forecast. Unfortunately, we do not appear to have a coordinated financial plan that looks ahead and aligns future needs with our available resources.
Each year, department heads are responsible for submitting five-year projections that identify major capital needs, equipment replacements, and facility requirements. These plans are intended to guide long-term planning and to help the town prepare for upcoming expenses. However, these projections appear not to have been incorporated into an overall financial strategy.
Without a structured financial forecast, important factors such as bond expirations, capital replacement cycles, and future operational costs are not being aligned in a way that allows the town to plan responsibly. As a result, we often find ourselves reacting to needs rather than preparing for them.
Moving forward, we need to let department heads run their departments, not have officials cut $100 here and there; that is self-serving foolishness. It would benefit the town to develop a multi-year financial plan that incorporates departmental forecasts, capital needs, debt schedules, and anticipated revenue. Doing so would allow us to make more strategic decisions, stabilize budgeting, and better serve our residents.

We continue to work towards transparent governance.
Select Board meetings are broadcast live on our Comcast channel 15 and on the town website, and all board meetings are supported by Zoom for remote attendance, are recorded, and available to watch on the town's YouTube channel
https://www.youtube.com/@townofsouthwickmassachuset8676
We have an active Facebook page for updates on town activities, such as open meetings, bidding job postings, and other municipal news. The town now also publishes a monthly newsletter covering the town government's activities, available on the town's website at https://www.southwickma.org/home/pages/town-documents
We plan to expand the role of community television programming, incorporating school activities and education.
The Citizen Leadership Academy, an 8-week program to learn about the various aspects of town government, is being created. We continue to explore new ways to involve, inform, and communicate with our residents.
Nobody likes new taxes, but remember, as presented, this is not an additional tax; it's an offset. So any monies received are applied to the tax base, not added to it. So in effect, taxpayers could see relief from the meals tax in their property tax, not an additional cost.
But Southwick has clearly become a destination for many. They may be passing through town, attending a baseball game at Whalley Park, visiting the motocross track, enjoying the lakes, or stopping during a Sunday motorcycle ride. In 2022, the state recorded that people spent just under $1.3 million at Southwick restaurants and food establishments.
We wanted to give Southwick taxpayers the option to take advantage of this opportunity to help offset local property taxes.
Background
From the MA Department of Revenue
For the town of Southwick, in FY2022, there were 42 establishments, and state meals tax collections totaled $1,374,082.09. Our high/ low estimate for Southwick was $124,700 to $164,900.
Today, there are 31 establishments; adjusting proportionally would forecast $94,275-$123,675 in meals tax.
You and the town meeting process will decide - not the Select Board.
Our Economic Development Department has brought this up numerous times. A local meals tax allows the town to capture revenue from many of those visitors who use our roads and other services while they are here. In small towns like Southwick, property taxes bear the bulk of the cost of town services.
A meals tax option helps diversify revenue so residents are not the only ones supporting the tax burden.
The tax itself is — 0.75% on a meal.
Because the cost is spread across many meals and many people — many visitors — it can generate meaningful revenue for the town while having minimal impact on any individual purchase or residents. Most surrounding communities already have this tax in place. Not adopting it means Southwick is leaving potential revenue on the table. The impact on individual residents is minimal, but the combined revenue can help support town services and reduce pressure on property taxes.
Local Towns With Meals Tax
Of 352 towns, 267 have a meals tax. locally Agawam, Westfield, Chicopee, Holyoke, West Springfield, Ludlow, Longmeadow, East Longmeadow, Springfield.
In Connecticut, meals taxes apply in every town statewide, but the revenue goes to the state.
Keep in mind that the state-supplied numbers are 2022 post-COVID.
NOTE: The MA restaurant association indicates total restaurant sales have increased 25% in total sales statewide from 2022 - 2025
What about the future? Should the economy improve, we would see greater opportunity.

It’s not just a Southwick issue—municipalities across Massachusetts are facing unprecedented fiscal pressure. Communities like Belchertown and South Hadley have faced tax overrides; Hadley drastically reduced its fire services; and many towns are struggling to maintain basic services. Rising costs for infrastructure, education, and employee benefits are outpacing local revenue growth. School budgets have increased roughly 23% over the last five years (12m - 15m; Annual town report), while health insurance costs have risen over 30% with more increases indicated.
At the same time, structural limits, such as Proposition 2½, limit how quickly revenue can grow.
I am personally opposed to any thoughts of 2½ overrides.
It’s also important to remember how municipal decisions are made.
Major financial decisions don’t happen overnight. Typically, department heads present an idea—a proposal for a project, a program, or a fixed cost increase. It is reviewed by boards and finance officials, debated in public meetings, and ultimately approved by voters at Town Meeting. The decisions that shaped where we are today were part of a collective process supported by the community at the time.
Rather than pointing fingers, a more productive approach is to ask:
• What assumptions were made when those decisions occurred?
• What financial pressures have changed since then?
• What lessons can we apply moving forward?
Communities evolve, costs rise, and priorities shift. Responsible leadership isn’t about criticizing past decisions—it’s about working together to adapt and make the next set of decisions wisely.
The reality is that municipal budgets are driven by rising healthcare costs, inflation, infrastructure needs, state mandates, and the services residents expect. These pressures exist in nearly every town in Massachusetts.
At the end of the day, communities generally face three options:
The third option is often the most sustainable. If Southwick wants to ease pressure on residential taxpayers, we need to support responsible business growth and make it easier for companies to invest here.
Most importantly, we need honest conversations—not political theater. If we foster honest problem-solving, we can better address the town’s challenges.

The major buildout was voted down last year, to the frustration of many.
However, previously approved funds have allowed a small buildout to proceed. The initial stages, permitting, etc., have begun.
Focused mainly on the center of town and population densities, it will serve as a good test case to gauge its acceptance and an accurate financial forecast for future build-outs.
Stay tuned for more to come.

This position has evolved and been critical to strengthening our local hiring process. While we have experienced several retirements and, unfortunately, some staff transitions related to benefit challenges, we have welcomed 19 excellent new hires or promotions in 2025.
The Human Resources process, including updated job descriptions and clearer performance expectations, has brought greater professionalism, consistency, and legitimacy to the hiring process.
Human Resources and department heads now work together to interview candidates and fill positions based on qualifications, skills, and sound interview practices, helping ensure the right person is matched to the right role.
The Sam West Road/Hudson Drive area continues to develop as an important industrial corridor for the town. This location represents a prime opportunity for business growth with minimal impact on residential neighborhoods. Continued development in this area will increase tax revenues and provide a positive financial benefit to the entire community.
While projects such as solar fields may seem attractive, they do little to support other local businesses or create sustained economic activity. Our focus remains on encouraging development that strengthens our local economy and supports long-term growth.
For this reason, the town has expanded the Town Planner position. Streamlining and expediting the planning process helps demonstrate that we are a business-friendly community. When businesses can navigate the permitting process efficiently, it's a win-win for both the developer and the town.
Supporting responsible economic development remains one of the board’s highest priorities. Our goal is to position the town to benefit from manufacturing and industrial growth while ensuring development occurs in appropriate locations.
Cannabis facilities are also contributing to this growth. One facility is currently open, another is expected to open soon, and an expansion that may include outdoor growing and manufacturing operations is planned. The town receives a 3% local revenue share on all cannabis sales.
This represents new revenue and helps strengthen the town’s financial position.
When our local businesses succeed, the entire town benefits.

Our roads are one of the town’s most significant infrastructure challenges, with repair estimates once exceeding $20 million forecasted by the DPW.
The key questions we must answer are:
-Which specific roads are in critical need of repair?
-In what order should these repairs be completed?
-What criteria will guide our scheduling and spending decisions to ensure the most effective use of taxpayer funds?
We cannot rely on assumptions—we need a clear, data-driven plan.
To ensure we make the right decisions, the town has utilized an independent firm to conduct a comprehensive assessment of every road mile in the community. This study evaluated the entire town's roadway conditions, identified the appropriate repair level, and estimated costs based on statewide averages.
The result is a report that provides our DPW with a better picture of where we stand today, helps us forecast future needs, and outlines practical repair options.
Most importantly, it gives the town a strategic roadmap for improving our road network over time.
Road construction and maintenance are expensive, which is why it is critical that we carefully prioritize projects and invest taxpayer dollars where they will deliver the greatest long-term benefit to our community.

Change Is Never Easy
A year later, it is clear that many remain reluctant to change severely outdated systems. We have invested in new software, but have yet to implement it.
Modernizing these systems is not about change for the sake of change. It is about better use of taxpayer dollars. It is about working smarter, reducing wasted time, and improving accuracy, which translates to efficiency.
We remain diligent in moving this forward, but it has been painfully challenging.
Our transfer station is another area we can't seem to move forward on. We have all seen cars in there dumping with no stickers. Attendants do catch people, but they can't be everywhere. We need a better system. Every unauthorised user is taking money out of all of our pockets. The board has failed to move forward on this.

Disrupt.... Disturb.... Enrange....
"It's called the outrage economy.”
The idea is simple: anger keeps attention, and attention drives ratings, clicks, and advertising revenue. It is a trillion-dollar media business nationally of fake news, no matter where you stand on issues.
It is sad to see it come to our town.
Many residents are frustrated, and that's understandable. Flamed by accusations and political grandstanding about a better way, it’s important to remember how municipal decisions are actually made. The same individuals pointing fingers and the loudest critics of the town being top-heavy are the legacy political architects who created it.
Social media has become the new town square.
A small but very vocal group often uses these platforms not to seek understanding or solutions, but to create controversy. Their posts frequently lack context, contain misinformation, or are simply wrong. Yet they present themselves as the most informed voices in the conversation.
I recently had the pleasure of seeing Tim Shriver, the nephew of the late President John F. Kennedy and U.S. Senators Robert F. Kennedy and Ted Kennedy, speak.
He said, “Contempt is a toxin that is eating away at the social and cultural and trust and familial fabric for all of us.” “We’ve got to choose dignity.” There is no America without democracy, and there’s no democracy without faith, and that depends on dignity.
”You can’t love this country and then hate your fellow Americans,” Shriver said, adding that confronting contempt and dehumanization is just as important as every other policy and political issue that leaders face.
These words hold true locally, and you must really ask about one's toxic motivations and true goals in a quest for office. Too often, the loudest activists create an environment that pushes thoughtful community members away from public service, ensuring the spotlight stays on those who shout the most rather than those who want to solve problems.
If we avoid political theater and focus on honest problem-solving, we can better address the town’s challenges.

Yep, it exists in Southwick and is unfortunate.
When I ran for office, I had no agenda, and I still have none now, other than doing what is right for our town. Neither my family nor I have contracts with the town, unlike some who are often the quickest to cast accusations.
My family’s roots here run deep. My grandfather farmed this land and raised cows. My grandmother was one of the first phone operators in town. My father served this community in many ways: on local boards, with the highway department, coaching youth sports, and through the volunteer fire department as a firefighter, officer, and ultimately commissioner while working a separate career. That commitment to service did not stop with his generation. My brother, my family, and I have continued that legacy because we care deeply about this community and the people who call it home.
When I returned to serve as Fire Chief for 7 years during a transitional period, I wanted to help move the department forward and strengthen it for the future. I later stepped in as interim Facilities Manager when asked and served as Emergency Manager for a time for the same reason: to help where I was needed. My wife has also devoted her life to public service, having served on two fire departments, as a reserve police officer, in administrative roles on two Boards of Health and the Select Board, and as an elected member of the School Committee, and now as Senior Center Director and Cemetery Sexton.
Some people, especially the so-called Facebook warriors, want to twist family service in a small town into something improper. The truth is exactly the opposite. These are not positions people take to get rich. In many cases, the private sector would pay far more for the time, effort, responsibility, and dedication these roles require. We do this work because we believe in giving back, in meeting the needs of our residents, and in leaving these positions better than we found them.
The results speak for themselves. The fire department improved its response to better meet the community's needs. The Senior Center continues to grow in membership and participation. People frequently say the cemetery has never looked better, and that's thanks to progressive ideas and people who genuinely care.
That is what service looks like.
There are always those who want to create a false narrative of favoritism or malfeasance, and who have axes to grind and seek retaliation. But our family’s years of service have always been under scrutiny, and we have a long history of operating with transparency, accountability, and, when appropriate, guidance from the State Ethics Commission. We have never been afraid of doing things the right way.
Strong family values mean showing up, working hard, serving honestly, and caring enough to make your community better. That is what we have done for generations, and we will continue to do.
We will continue to serve with integrity, commitment, and pride in the town that has meant so much to us for so many years.
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